Support

Metis Support

Metis is a browser extension that scans the current page for likely cost-risk patterns and presents local, directional insights.

Troubleshooting

Extension does not open

Make sure Metis is enabled in chrome://extensions and try refreshing the current page.

Scan does not run

Open the extension from the toolbar and run a basic scan again. Some browser pages, internal Chrome pages, and restricted sites cannot be scanned.

Side panel does not show

Open Metis from the toolbar again or refresh the page. If the side panel is disabled in your browser, use the popup or in-page report view.

Account connection does not work

Sign in at https://metis.zward.studio and use Connect extension from the account area. You can also start from the extension using Sign in / Connect account.

Magic link did not arrive

Check spam, confirm the email address, then request a new magic link.

Permissions

Basic scans work with user-triggered access. Deeper scan features may ask for additional site access so Metis can analyze more of the current site.

Beta note

Metis is currently in early release. Some beta features may change, be limited, or appear as preview surfaces.

Contact

For support, email hello@zward.studio.

Useful links